Phytality Website Terms and Conditions

Definitions:

Throughout this document the following terms all refer to the registered company GreenLight Pharmaceuticals Limited t/a Phytality Health and are one and the same: “We”, “Us”, “Phytality”.

GDPR Statement

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new set of regulations which replaces the Data Protection Regulation (Directive 95/46/EC) The new GDPR regulations aim to standardise data protection legislation across EU member states, improving privacy rights for individuals and providing a framework within which commercial organisations can legally operate.

Phytality Health aims to protect your privacy and data and you can read more on how we do this below and in our privacy policy.

General Terms & Conditions

This website including its content is owned by Phytality Health, Unit 2, Block E, Nutgrove Office Park, Dublin 14, Ireland, Company Number: 558417. The content of the phytalityhealth.com website, sub-domains and any of the websites of companies affiliated with Phytality Health is protected by applicable national or international law, regulation and treaty including, but not limited to, copyright laws and trademark laws.

No copying of content from this website is permitted except for personal and non-commercial use with all copyright or other proprietary notices retained. It is not permitted to display, copy, download, amend, reproduce or retransmit any information on this website in any form or by any means without the express written consent of Phytality Health.

Disclaimer of liability

The information contained within the Phytality Health website is presented “at face value” and does not come with any warranty or representation of any kind, expressed or implied. Phytality Health does not assume any obligation to update the documents and information available on the website. The access and use of this website and the content thereof is at the user’s own risk. Phytality Health does not accept any liability for the completeness, accuracy or use of this information.

That being said, we strive to ensure that the content of our websites is up to date and correct. However, Phytality Health makes no guarantees or implications about the website data and may cease access to our website without prior notice. Phytality Health reserves its right to add, edit or remove all or any content contained within our websites site at any time and at its sole discretion.

All information on Phytality Health websites is supplied specifically for informational purposes only. Our site does not present any medical advice or recommendations and does not replace the advice provided by a doctor or other qualified healthcare professionals.

Phytality Health will not be liable for any injury or any indirect, direct, consequential, incidental or punitive damages, lost data, lost profits or any other damages or losses due to your access to our websites being compromised. This lack of liability also applies furthermore to any damages or viruses and the possible affect they may have on your access devices including but not limited to phones, laptops, desktops, tablets.

Trademarks

The company trademarks, names, service marks, logos, trade names, slogans and product names displayed on the Phytality Health website are covered by international laws and it is not permitted to utilise these in any way without the prior written consent of Phytality Supplements.

Hyperlinks

The phytalityhealth.com website, sub-domains and the websites of companies affiliated with Phytality Health contain links to other websites. Such links are only provided for your reference and Phytality Health does not provide any approval, guarantee or endorsement of this content and or products available at these sites. An external link on any Phytality Health website does not indicate any association with or endorsement by the linked site to phytalityhealth.com or companies affiliated with Phytality Health.

Phytality Health does not endorse websites linking to the phytalityhealth.com website, sub-domains or the websites of companies affiliated with Phytality Health. Third party links to the phytalityhealth.com website and sub-domains do not create any contractual or other kind of relationship between Phytality Health and the linking party. Phytality Health cannot in any way be held liable or responsible for the content on websites with links to the phytalityhealth.com website and sub-domains or for the acts or omissions by the owners of such websites.

Use of images

All of the images on this website are copyright Phytality Health unless otherwise credited. All rights are reserved, and no usage or reproduction of any type may be made of any image produced by or copyright to Phytality Health without the express permission of Phytality Health.

Governing law and venue

These terms of use and the content of all websites and sub-domains belonging to Phytality Health are governed by the laws of the country of Ireland. Any disputes arising, if not resolved in an amicable way, will be subject to the courts of the country of Ireland.

Privacy statement

Information we may collect

We may collect and use the following kinds of personal information:

  • information about your use of this website for analytics to improve your user experience within our website.
  • information that you may provide for the purpose of registering with the website.
  • information relating to purchases made through our website such as credit or debit card numbers, cardholder names, shipping/billing addresses and any additional required data.
  • information that you may provide for the purpose of subscribing to our website services such as newsletter registration, enquiry forms, and survey forms.

Use of your personal information

Personal information submitted on our website will be kept confidential and will only be used for the purposes specified in this document or in relevant parts of the website.

Using personal information

We may use your personal information to:

  • administer this website
  • personalise the website for you
  • provide you with access to and use of our website services
  • send you marketing communications
  • send you information specific to the subject of form you originally submitted which is one of the following as of 1 March 2020:
    1.         Account registry form
    2.         Survey form
    3.         Newsletter signup
    4.         Enquiry form

Third party access to your data

Certain third parties will have potential access to your data which is necessary in the following situations:

In the event of a transaction on our site credit/debit card data will be submitted through a 3rd party payment gateway and will not be stored or used by Phytality. Please refer to the privacy policy of our gateway partner before completing your purchase. 

Personal information entered on our site required to fulfill your order ie. name, address, email will be shared with postal services and our payment service provider.

The administration of our website: Our servers are administered by a third party web hosting company as standard. This company is required by GDPR to respect the privacy of any data stored on their servers.

Transfer of certain data between internal departments in our company: Certain data will be shared between individual departments of our company through cloud file transfers. These transfers follow the standard security policies associated with cloud storage and link sharing whereby only people within our company will have access to any data stored in the cloud along with the cloud storage service provider used.

How long do we store your data

We will keep your data on record until you request that we delete it or you unsubscribe from the mailing list with which you registered. Termination of an account on our site will also result in removal of your data from our record.

Disclosures

We do not disclose information about you unless we have your permission or where we are required or permitted by law to do so.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on servers which will carry industry standard security.

The transfer of information relating to electronic transactions entered into via this website will be protected by encryption technology. (https)

Passwords

If you receive a password from Phytality to access any of our web services and/or website content, you hereby agree to keep it secret and hidden from third parties at all times.

Your rights

If you require it we can provide you with the following options regarding your personal information that we collect.

  • We can provide you with information on the personal data that has been collected and the reason for us processing same.
  • We can delete, update or block personal data we possess about you if it is inaccurate or misleading
  • We can terminate the processing of any of your personal data at your request

Please make any such requests using the email address: hello@phytalityhealth.com

Data controller and contact information

The data controller responsible for personal data obtained via this website is Phytality Health. If you have any requests or questions about this privacy policy or our treatment of your personal data, please e-mail us at hello@phytalityhealth.com. You can contact us in writing at the following address:

Phytality Health 

Unit 2, Block E,

Nutgrove Office Park,

Dublin 14,

Ireland

Company Number. 558417 

Shipping

Options for various shipping services are available when purchasing our products, including tracked and signed service. Pricing is displayed clearly during online checkout and will depend on your location and order value. Free shipping is available for orders that meet the requirement of being over €149.99 in value. Within EU deliveries are expected within 5-7 working days. 

Delivery

All products are subject to availability and we attempt to dispatch all orders ordered before 3pm the same working day. If you have not received your order within 7 days please contact us and we will respond to our best ability.

Returns

As per EU Directive 1999/44/EC, we can offer full refunds on unopened products if the goods are returned within 14 calendar days from the delivery date. Please contact customer support immediately should you require this facility. Only items that have been purchased directly from us can be returned. Standard but not registered shipping costs will be refunded. Please ensure that the item(s) you are returning is repacked with all the contents it was received with. We ask that you enclose a note with the same name, address and contact number that made the order to fasttrack the refunding process. Item(s) will not be refunded if they are opened, unless faulty. We will not be liable for any damage if you fail to do this.

Making Purchases

When making a transaction you will be asked to submit personal information at the checkout to complete the purchase. You will have the option to either create an account to save your information for a later time or checkout as a guest. Data entered shall be stored securely on our website and will only be shared with a third party for purposes of authentication and authorisation of said purchase. By making a purchase you agree to these conditions. You will receive an email when your transaction has been successful and another after shipment. The descriptor that will appear on your bank statement is “Phytality Health”.

Cookie Disclaimer

Please read our privacy policy in relation to how cookie data may be used within our websites.

More Information

If you require any further information regarding our terms and conditions, deliveries, returns, privacy policy or cookie policy please contact us at the email address hello@phytalityhealth.com